Guest Services queue areas and Activity queue areas have been lengthened to encourage adequate spacing between individuals.
Per current policy and procedure, disinfection all equipment will take place pre and post use - based on guidance from the manufacturers to ensure both cleanliness and integrity of the gear.
There will be continuous disinfection of surfaces, counters and door handles.
Annual Passholders will redeem their pass verbally rather than utilizing fingerprint scanners.
All retail operations have lowered capacity by at least 25% and taken measures to promote social distancing.
When are we open?
Our main gate and trails are open, weather permitting, 365 days a year.
The availability of our activities and related operating hours vary with the seasons. Day-of activity availability is accessed through the Activity Schedule; other daily hours of operation, such as food and beverage, can be found on the Calendar.
Operating hours can be added or extended for groups and events. For more information, please call our Group and Event Planners at 704.391.3900 or submit an inquiry on the Groups page.
All activity availability, schedules and hours are subject to change without notice.