U.S. National Whiteater Center
Whitewater Race Series
Food & Beverage
Instruction & Certification
Thank you for your interest in providing the U.S. National Whitewater Center with feedback. As part of our goal to provide the best experience to all of our guests, we welcome your input. Please feel free to complete the online survey below.
Date of Birth
Date of Visit to the USNWC (if applicable)
How often do you use the USNWC?
I have never visited the USNWC
First time user
1 time every couple of years
1 time a year
2-4 times a year
5-10 times a year
More than 10 times a year
Which of our products/services have you purchased or used? (check all that apply)
Trails - Biking
Climb 2 Zip
Have you heard of the USNWC's AllSport, CoolSport or QuickSport passes?
If you answered "Yes" to the previous question, how did you hear about the AllSport, QuickSport, and/or CoolSport passes?
Upon arrival at the USNWC
Email from USNWC
If you have made a ticket/pass purchase, please check which one(s) you purchased:
If you have made a ticket/pass purchase, how would you rate the overall process (of purchasing and using) your ticket/pass?
When did you encounter the biggest problems while using your ticket or pass?
When I was purchasing the pass
When I was trying to understand what I could do with my pass
When I was trying to figure out where each activity was located
When I was checking in for a specific activity
When I was waiting in line for an activity
When I finished an activity
I did not encounter any notable problems
How would you suggest we improve our process in the future?
We define "Customer Service" as how helpful and hospitable our facility and our staff members are to our guests. How would you rate our Customer Service?
UntFrom your experience, what can we do to improve our Customer Service?
If you do not have an AllSport Season Pass, how likely is it that, in the future, you would return to the USNWC to purchase a Day Pass?
If you have any other feedback, we would love to hear from you:
U.S. National Whitewater Center | Copyright © 2014 | All Rights Reserved | USNWC is a Non-Profit Organization
5000 Whitewater Center Parkway | Charlotte, NC 28214 | 704.391.3900 | firstname.lastname@example.org