Thank you for your interest in providing the U.S. National Whitewater Center with feedback. As part of our goal to provide the best experience to all of our guests, we welcome your input. Please feel free to complete the online survey below.
Your NameDate of BirthDate of Visit to the USNWC (if applicable)AddressCity/TownState/ProvinceZip/Postal CodeCountryEmail AddressHow often do you use the USNWC?I have never visited the USNWCFirst time user1 time every couple of years1 time a year2-4 times a year5-10 times a yearMore than 10 times a yearWhich of our products/services have you purchased or used? (check all that apply)RaftingFlatwater KayakingWhitewater KayakingClimbingTrails - BikingClimb 2 ZipRopes CourseMega ZipEco TrekkingCanopy TourRestaurant/BarRetail PurchasesNoneHave you heard of the USNWC's AllSport, CoolSport or QuickSport passes?YesNoIf you answered "Yes" to the previous question, how did you hear about the AllSport, QuickSport, and/or CoolSport passes?Upon arrival at the USNWCOnlineTVRadioEmail from USNWCMagazine/NewspaperFriend/FamilyOtherIf you have made a ticket/pass purchase, please check which one(s) you purchased:AllSport--Day passAllSport--Season passQuickSportCoolSportSunset passCanopy TourIf you have made a ticket/pass purchase, how would you rate the overall process (of purchasing and using) your ticket/pass?Very GoodGoodFairPoorVery PoorWhen did you encounter the biggest problems while using your ticket or pass?When I was purchasing the passWhen I was trying to understand what I could do with my passWhen I was trying to figure out where each activity was locatedWhen I was checking in for a specific activityWhen I was waiting in line for an activityWhen I finished an activityI did not encounter any notable problemsOtherHow would you suggest we improve our process in the future?We define "Customer Service" as how helpful and hospitable our facility and our staff members are to our guests. How would you rate our Customer Service?Very GoodGoodFairPoorVery PoorUntFrom your experience, what can we do to improve our Customer Service?If you do not have an AllSport Season Pass, how likely is it that, in the future, you would return to the USNWC to purchase a Day Pass?Very LikelyLikelyNeutralUnlikelyVery UnlikelyIf you have any other feedback, we would love to hear from you:To prevent spam, let's do some math.